Sales Contract

DISTANCE SALES CONTRACT

www.keskinlerelektronik.com the company with which you are making a Distance Sales Contract ("Contract") for the order you are placing on our electronic commerce site is Keskinler Electronic Import Export Industry and Trade Limited Company.

Our contact information: Address: Ikitelli OIZ Bedrettin Dalan Boulevard Aykosan Industrial Complex Bazaar Block No:189
The Wire: 0212 671 71 88 - 0212 249 00 18 
E-mail: info@keskinlerelektronik.com.tr
Business ID: (0548005639300014)

1) From now on keskinlerelektronik.com - The technical stages-steps related to the purchase of the goods/services ("Products/Products") subject to the order from our Website, which we will refer to as the WEBSITE, by our valued Consumer (including those made via the application on your mobile device) and thus the execution of the order-Contract, as well as the technical tools for identifying and correcting errors during your information entries, have been indicated on the relevant pages during your transactions so far (by giving you the opportunity to process in accordance with the warning messages that appear). keskinlerelektronik.com - If there is an error in the entry of information (data) about your order on the WEBSITE, it can be continued by correcting it with the process in accordance with the relevant warning message, and it is possible to correct errors that may occur when entering your pay information in the same way. You can contact our Customer Service by phone for information entry errors that you notice after completing the pay transaction.
2) We do not currently have product sales outside of Turkey. If the cargo company that will make the delivery does not have a branch in your location, the Product must be delivered from another nearby branch that we will notify.
3) When the consumer approves the Contract, the price of the Product(s) he ordered and the costs specified on this page are paid by the payment method he has chosen.
4) The Consumer has the right to withdraw from the order-Contract without any justification within fourteen (14) days from the date of receipt of the Product.
5) However, there is no right of withdrawal by law in contracts related to certain goods/services, even if they have not been used / used by law. You can see the goods and services in question below (*).
6) In cases where there is a right of withdrawal by law, the Consumer is responsible by law for changes and distortions that occur because the goods are not used in accordance with their operation, technical characteristics and usage instructions during the withdrawal period, and therefore he may lose the right of withdrawal related to the Product, and we have the right to make a discount on the price of the Product up to the change / deterioration if we accept it at an old age.
7) In case of withdrawal, the relevant Product must be sent back within a maximum of ten (10) days; it is possible to send it to us free of charge from our contracted cargo companies (who have delivered the Product to the Consumer or another nearby branch).
8) Explicit notification of withdrawal can be made to our contact addresses above by means of means such as letter, e-mail, telephone. If this right is exercised, in addition to the mentioned notification, it is necessary to refund the original of the delivery note / invoice with a sample of the cargo delivery report indicating that the Product was sent to us (in accordance with tax legislation), to issue a return invoice for Product returns whose invoice is issued on behalf of the institutions, as well as to send the returned Products to us completely and undamaged, along with the box, packaging, standard accessories, if any.
9) In cases where the right of withdrawal is not provided for by law, the right of withdrawal cannot be used, and in cases where this right is not used properly or on time, the Consumer loses the right of withdrawal.
10) With the registration of the fulfillment of the above-mentioned requirements by the Consumer in due time and in accordance with the procedure, the product price will be refunded to the Consumer in accordance with the paying instrument used when purchasing the Product within 14 days from the date of receipt of the withdrawal notification to our Company. However, in cases where the right of withdrawal is used for all the products subject to the order and in cases where it is used for some of them (used by the Consumer), our company has a free shipping (delivery) campaign and/or a discount campaign (free of charge, in other words, the ability to buy gift products in this sense, for example, 3 buy 2 pay) if the minimum amount is reduced, within the scope of the relevant campaign, the entire uncollected delivery-cargo fee and discount amount (as well as the cost of the free product) are deducted from the amount to be returned to the Consumer and received from the Consumer (Delivery-cargo fee is refunded without deducting the fee in cases where it has been charged); a (virtual/ physical) gift voucher earned by the consumer as a result of shopping, etc. if any, all of it will be canceled, the (virtual/physical) gift voucher he used, etc. if any, the entire amount of this will be refunded by deducting from the amount to be refunded.
These provisions shall be applied in the same way in all cases where the right of withdrawal is exercised, as well as in all other cases where product return is in question, except for defective products. In cases of withdrawal of our company, again in accordance with the law, and other order-Contract cancellations, the Consumer, by keskinlerelectronik.com-WEBSITE and / or discounts on paying the cost of the product, etc. all kinds of reward points used for the purpose, etc. contractual and legal rights-obligations, including the applicable collection-deduction rights for the monetary values of (de), are also existing and reserved.
(*) Goods and services for which the right of withdrawal cannot be used by law :
a) Goods prepared in accordance with the consumer's special requests or his personal needs (including those that have been made specific to the person/personal needs by making changes/ additions to them, special Products imported /supplied from Jul or abroad based on the BUYER's order)
b) goods whose protective elements such as packaging, tape, seal, package have been opened after delivery and are not suitable for return
c) Audio and video recordings, software, etc. all kinds of products with digital content and computer consumables;
d) All services performed instantly in electronic environment and all kinds of intangible goods delivered instantly to the consumer
e) Goods or services whose price changes depending on fluctuations in financial markets and which are not under the control of the seller or provider
f) Services started to be performed within the period of the right of withdrawal with the approval of the BUYER
g) in general, other goods and services that are considered outside the scope of distance sales in accordance with the relevant legislation, as well as cases where the BUYER makes purchases for commercial / professional purposes.
11) The current rules and conditions applicable to our Company and the Consumer regarding the security of transactions, protection, confidentiality, processing and use of information and commercial electronic communications on the WEBSITE are presented to you below. The consumer can consult with our Company at any time by contacting our Company with the specified communication tools on these issues.
12) Our company is a member of the Istanbul Chamber of Commerce (ITO), the electronic contact information for which you can obtain the ITO's code of conduct related to the profession is as follows: (www.ito.org.tr , Phone: 444 0 486)
Since we will send all of these to your e-mail address specified by confirming the Agreement on the WEBSITE with the above-below information and after your acceptance, we will save and store them on your device and they will be stored in the systems of our Company for a maximum of three years in accordance with the relevant laws, as you can access them at any time.
13) COMPETENT COURT: In the implementation of this business agreement, Consumer Arbitration Committees and Consumer Courts located in the settlement of Keskinler Electronic Import Export Industry and Trade Limited Company are authorized up to the value announced by the Ministry of Industry and Trade.
In case of realization of the order, the BUYER shall be deemed to have accepted all the conditions of this contract.